Welcome to Atnda! These Terms of Service ("Terms") govern your use of the services provided by Atnda, accessible via www.atnda.com (the "Site"). By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully.
Atnda is a platform that connects qualified teachers with local schools for the purpose of tutoring students. Teachers can book classrooms in participating schools, and students can register for lessons in their area. Atnda charges a fee from the earnings of teachers and schools for providing this service.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Site or the services provided by Atnda.
To ensure a safe and professional environment, Atnda’s services have specific eligibility requirements that all users must meet.
By using Atnda, you agree to abide by these eligibility conditions, ensuring a safe and effective platform for all users.
4.1. Verification
Atnda may request that teachers provide a government-issued ID (e.g., passport, driver’s license) along with documents verifying their educational credentials (e.g., diplomas, certificates). Teachers will be asked to upload these documents during the verification process. Once a teacher passes verification, a special badge will be added to their profile, and the uploaded documents will be securely deleted from our servers.
Atnda does not endorse or guarantee the accuracy, completeness, or reliability of any information provided by teachers during the verification process. While we strive to verify users' identities, Atnda cannot confirm that each user is who they claim to be. By using our platform, you agree to assume all risks associated with interactions, both online and offline, with other users.
When interacting with others through Atnda, please exercise caution and use common sense to protect your personal safety and property. Atnda, its affiliates, and licensors are not responsible for the conduct of any user, whether online or offline, and will not be liable for any claims, injuries, or damages arising from your use of the services.
4.2. Background Checks
Atnda may utilize third-party agencies to conduct background checks, including criminal history, sex offender registry, and identity verification checks ("Background Reports"). Atnda does not endorse or guarantee the reliability, accuracy, or completeness of these Background Reports.
By using Atnda, you consent to the collection, use, and disclosure of information obtained through Background Reports. Atnda may, at its sole discretion, review and act upon the information from these reports, including suspending or terminating user accounts. However, Atnda is not responsible for any inaccuracies, delays, or incomplete information in these reports. Users may contact the third-party agency directly to dispute any findings.
4.3. Payment
Payment processing on the Atnda platform is handled by third-party payment processors such as PayPal, Stripe, and others. These processors enable Atnda to:
For clarity, a student’s payment to Atnda satisfies their obligation to the teacher for the tutoring services provided through the Atnda platform. More details about payment processing, security, and billing information are available in our Privacy Policy.
5.1. Your Right to Use the Atnda Platform
For Students: Atnda grants you a non-transferable, non-sublicensable, non-exclusive, limited right to access and use the Atnda Platform solely for personal, non-commercial purposes as set forth in these Terms.
For Teachers: Atnda grants you a non-transferable, non-sublicensable, non-exclusive, limited right to access and use the Atnda Platform solely for providing tutoring services to Students.
For Schools: Atnda grants you a non-transferable, non-sublicensable, non-exclusive, limited right to access and use the Atnda Platform to manage classroom bookings and other related functions.
You agree not to use automated means (such as scripts, bots, spiders, crawlers, or scrapers) to access or collect content from the Atnda Platform, except as allowed by standard search engines or internet browsers. You also agree not to use data mining technology to extract or frame content from the Atnda Platform without our explicit written permission.
You agree not to engage in any activities that would involve Teachers completing assignments, writing papers, taking quizzes, or otherwise performing tasks on your behalf. Additionally, you agree not to use our Services in any way that violates academic integrity policies or conduct codes of your educational institution or workplace.
Materials provided by Atnda as part of our Services may not be copied, reproduced, modified, republished, downloaded, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written consent, unless explicitly permitted by these Terms. You may not share or transfer your account credentials with any third party.
Atnda reserves the right to impose reasonable limits on your access to the Platform, including restrictions on time, volume of information, or devices used, to prevent unauthorized use.
All rights not expressly granted herein are reserved.
5.2. Your Account
Certain features of our Services are available only to registered users. To register, you must create an account as a Student, Teacher, or School on the Atnda Platform. You are responsible for protecting your account credentials from unauthorized use and for all activities conducted under your account. If you suspect your account credentials have been compromised, you must notify us immediately so that appropriate action can be taken.
You may use the Atnda website and its features without registering, but you will still be subject to these Terms and other applicable rules and policies. You may not create more than one account in each category (i.e., one as a Teacher, one as a Student, and one as a School) or share your account credentials with any third party. You may not rent, resell, or otherwise provide access to the Atnda Platform to any third party.
When you create an account on Atnda, we may collect personal data directly from you, or if you use a third-party service (e.g., Facebook, Google), we may collect personal data from that service. By using a third-party service to create your account, you authorize us to collect the necessary personal data for account authentication.
You may upload a profile photo or connect other social media accounts, but this is not required. The security of any personal data you provide is governed by our Privacy Policy.
For Teachers: It is mandatory to provide a profile photo and a video introduction. Adding more details to your profile, such as your educational background and work experience, is optional but can enhance your visibility and effectiveness on the Platform.
5.3. Direct Interactions
Atnda does not participate directly in interactions between Students, Teachers, and Schools, except when necessary to: (a) Ensure compliance with these Terms; (b) Improve our Services; or (c) Address issues related to our Refund and Payment Policy.
We do not control the services provided by Teachers, the reviews or ratings given by Students, or any actions or omissions by Users.
5.4. Representations and Warranties
Teacher-Specific Representations
If you use the Services as a Teacher: (i) You agree to provide tutoring services in accordance with these Terms and Atnda’s policies. (ii) You will comply with all applicable laws and regulations in your jurisdiction. (iii) You are responsible for adhering to local laws related to your tutoring services. (iv) You will deliver tutoring services with reasonable care and according to recognized practices. (v) You will maintain all necessary registrations, certifications, and licenses required for providing tutoring services. (vi) You will not provide tutoring services outside of the Atnda Platform, accept payments directly from Students, or solicit payments outside of the Atnda Platform. (vii) You acknowledge that Atnda may advertise your services without additional compensation. (viii) You agree that Atnda may edit and use your video introduction for promotional purposes.
Student-Specific Representations
If you use the Services as a Student: (i) You agree to honor commitments made to Teachers via the Atnda Platform. (ii) You will not attempt to manipulate or circumvent the fee structure or billing process. (iii) You agree to engage with Teachers in good faith.
School-Specific Representations
If you use the Services as a School: (i) You agree to manage classroom bookings in accordance with these Terms and Atnda’s policies. (ii) You will ensure that classroom availability and conditions meet the standards required for tutoring sessions.
5.5. Teachers' Introduction Video and Profile Photo
Teachers grant Atnda the right to use their introduction video, name, and profile photo for marketing, advertising, or promotional purposes, including on social media and video hosting platforms. You may request removal of your introduction video from these platforms by contacting contact@atnda.com.
5.6. Teachers' Ranking
Atnda uses various factors to rank Teachers for Students, including:
5.7. User Complaints
If you have a complaint about our Services, please contact Atnda at contact@atnda.com with “Formal Complaint” as the subject line. We will acknowledge receipt of your complaint and investigate the matter. If the complaint involves a specific Atnda representative, another representative will handle the investigation.
5.8. Lesson Recording
Atnda may record lessons to ensure service quality. These recordings are not used for marketing purposes and are not shared externally. By using our Services, you consent to such recordings. You may opt out or request removal of any recordings by contacting contact@atnda.com.
Atnda offers the following services:
Atnda charges a fee from the earnings of both teachers and schools. The fee structure is detailed on our Site and is subject to change at any time. By using our services, you agree to the applicable fees and authorize Atnda to deduct these fees from your earnings.
Payments are processed securely through our platform, and funds will be disbursed according to the schedule provided on our Site. All transactions must be completed through Atnda; any attempts to circumvent our payment system may result in account suspension or termination.
Cancellations and modifications to bookings must be made through the Atnda platform. Our refund and payment policy, which is part of these Terms, outlines the conditions under which refunds may be issued. Teachers, students, and schools are expected to adhere to the cancellation terms provided at the time of booking.
All users of Atnda must comply with our User Code of Conduct, which is designed to ensure a safe and respectful environment. This includes, but is not limited to, the following expectations:
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using Atnda, you agree to the terms of our Privacy Policy.
Atnda uses cookies to enhance your experience on our Site. Our Cookie Policy provides detailed information on how cookies are used and how you can manage them.
All content on the Atnda platform, including but not limited to text, graphics, logos, and software, is the property of Atnda or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without prior written permission from Atnda.
Atnda is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services. Our total liability to you for any claims arising from your use of the Site or services shall not exceed the amount you have paid to Atnda in the 12 months preceding the claim.
Atnda reserves the right to terminate or suspend your account at any time, with or without notice, for any reason, including but not limited to a violation of these Terms.
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Atnda may update these Terms from time to time. We will notify you of any significant changes by posting the new Terms on our Site. Your continued use of the Site after the posting of revised Terms constitutes your acceptance of the changes.
If you have any questions about these Terms, please contact us at contact@atnda.com.
By using Atnda, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for being a part of our community and helping to bring light to the world through education.